ABOUT Cutting Rocks.
We value and respect privacy and will not share your email address, phone number or other personal information with anyone. We consider spamming to be a heinous crime and advocate live, public executions of spammers on the Internet. Your personal information is safe with us.
Our online Cutting Rocks shopping cart provides certified, SSL encryption, ensuring the privacy of your personal and credit card information provided as you check out and place orders with us.
Cutting Rocks Terms of Sale
Our Satisfaction Guarantee
We pride ourselves on our goods and service. Your satisfaction as our customer is important to us. If you should receive an item from us that does not meet your expectations, we want to know about it, so please contact us regarding it. We provide a money-back guarantee of your satisfaction with items purchased from us, subject to these conditions:
Items must be returned as sent and may not be altered or used. If you cut, polish, ream, drill, scratch, chip, damage, break, use, or alter an item in any other way, you own it.
Any items you wish to return must be mailed or shipped back to us within 14 days of receipt.
You are responsible for all shipping related charges. We do not refund postage, insurance or other shipping and handling charges in either direction.
We will credit your credit card or issue a refund check at our discretion after receipt and inspection of returned items.
While we have never done so, we reserve the right to charge a restocking fee on any return we deem abusive or unreasonable.
411 South Sheridan Street
Edinburg, IL 62531